IT Services and Support for Businesses:

8 Reasons to Trust RHTS
to Support Your Computer Network

1

COMPLIANCE EXPERTS - We offer a complete package—tailored to your individual business—that guarantees compliance.  For us, it’s not a “one and done” deal, though:  we work with you on an ongoing basis to ensure that your organization always has the tools to meet and exceed any objectives required for compliance with private and governmental requirements.  We also have extensive experience actually sitting through compliance audits and defending our clients' environments.  Would you let your current IT provider do that?

2

SECURITY EXPERTS - We architect and maintain some of the most complex systems in the world, but that means nothing if they're not secure.  Instead of just throwing cheap antivirus software on a desktop and calling it a day, we utilize the most advanced threat detection and prevention systems available, ensuring that your technology is secured against even the most sophisticated threats.  To date, our managed service clients have never encountered a data breach or work stoppage as a result of network intrusion.

3

100% CERTIFIED - We make sure all of our technicians are appropriately trained and certified.  When we bring new employees on board, we already know where they are on their education roadmap.  If there’s a test they need to take, they take it.  If there’s a need for additional training, we provide it.  We review certifications at least annually, and mandate that all certifications are maintained according to the requirements of the issuing authority.

4

HERE WHEN YOU NEED US – Not only do we strive to answer all of our calls in person 100% of the time, we guarantee it!  If you need to talk to us immediately, we answer your call within 5 rings, all the time, 24 hours a day, 7 days a week.  Never have to worry about leaving a voicemail and wondering when (or if) someone will get back to you.

5

LONGEVITY - Incorporated in 2005, RHTS is still going strong after 14 years.  As a veteran-owned company, we know what true service looks like, and while our lives may no longer be on the line from day to day, our reputation is.  We have the technical expertise and business savvy that comes with a seasoned IT security and service provider, and will be there to partner with you in the years to come.

6

VENDOR PARTNERSHIPS - We maintain strong alliances with some of the largest technology vendors in the world, including Microsoft, VMware, HP, and Sophos.  Our experience with our vendors allows us immediate access to advanced troubleshooting and security resources, and translates to an ability to forge and maintain strong relationships with technology firms of any size.  We leverage these relationships to ensure that your needs are prioritized and addressed as if you were a Fortune 100 enterprise.

7

CLIENT PARTNERSHIPS - From the time we sign on the dotted line, our ultimate goal is to make your organization as profitable and secure as possible.  We do that by meeting with you regularly and actually listening to you, our valued client.  Rather than just regurgitating pages of technical data on tickets and time, we make sure you are comfortable knowing everything you want to know about your technology and how that can translate to a better bottom line for your business.

8

FIXED MONTHLY AMOUNT - A by-product of understanding your firm is our unique ability to provide you with a true fixed cost for your entire IT expenditure. While other managed service providers make similar claims (and then nickel and dime you to death), ours is the only one that really includes everything--like software, hardware, repairs, circuits, and the time needed to spend with you and your employees--ensuring that your investment in technology is predictable and appropriate.

See what other business owners are saying about us…

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